Melanie is a leading industry expert in the field of credit hire and volume motor, with over 20 years' experience of handling complex and high value claims.
Working closely with her insurer clients as a strategic partner she has developed market leading strategies and products which have delivered significant indemnity savings.
Melanie has successfully run several high profile cases to the Court of Appeal, eg. Singh v Yaqubi, Opoku v Tintas and McBride v UKI. These cases have shaped the law in credit hire to what it is today.
In addition, a number of cases have attracted the attention of the media, the most recent being the highest known value credit hire case in the country, a claim for circa £400,000 of credit hire and which was ongoing at the date of the trial. That claim was successfully defeated on liability.
Melanie regularly contributes to industry debate and is a member of the FOIL credit hire special focus team.
Experience
Developed market leading product for handling credit hire claims in the MOJ
Successfully defended £400,000 credit hire claim, a case which was picked up by the insurance and National Press
Obtained Summary Judgment on a £234,000 hire claim on the basis the Claimant could not prove a need to hire, a decision which was then upheld on appeal. This case also attracted media attention.
Worked with several insurers on a strategy to tackle repair inflation
Identified a need for, and set up, a performing cross disciplinary team to deal with claims presented by the "one stop shop" type credit hire companies
Worked with a leading insurer to investigate and defend suspect claims presented for additional insurance leading to a significant claim being discontinued
Has significant experience in prosecuting and defending appeals at a high level.